request a repair

Tenants: Request a Repair Service

Need something fixing?

Please send an email to

Make sure you include your:

  • Name
  • Address
  • Contact number (preferably mobile so we can text if you are unobtainable)
  • A brief description of the problem.

No access to email?

No problem. Call us on 0845 838 2890

Out of hour's emergency?

Call the above number and follow the instructions, putting you through to a live agent. If the line isn't answered, leave a message and we will come straight back to you.

We consider an emergency to be total loss of power, complete loss of heating and/or hot water, major water regression or major structural damage to the property. Any calls not relating to these will be dealt with in normal working hours.

Please use your discretion when calling the emergency repair line, as you may be liable for unnecessary call-out charges.

We will ensure your problem is dealt with efficiently and quickly.

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